Donna J. Popow, JD, CPCU, AIC, is president of Donna J. Popow LLC, and has more than 25 years of experience in the property and casualty insurance industry. She has been a CLM Fellow since 2007 and can be reached at (215) 630-0829.popow@cpcuiia.org

Articles by Donna J. Popow

Safety First 10/11/2007
A Twelve-Step Career Management Program for Claims Professionals 1/30/2008
Claims Education & Development at the Crossroads 1/30/2008
Predictive Analytics 4/3/2008
Cargo Theft Lessons Learned 7/17/2008
Making the Most of Your CE Dollars & Hours 2/2/2009
Baseline Ethics 4/7/2010
New Flood Designation 9/13/2010
Banking on Case Reserves 8/30/2011
Trust...But Verify 11/22/2011
What a Boss Wants 6/26/2012
The Building Blocks of Leadership 5/15/2013
A Question of Ethics 3/29/2014
Coaching Toward Success 6/9/2014
Creating Environments of Learning to Reach Goals 9/17/2014
Insurance Veteran Robert McHenry Teaches On and Off the Field 12/15/2014
The Link Between Good Faith Claims Handling and Continuing Education 3/19/2015
Six Drivers That Necessitate Retooling for Survival 5/28/2015
The Claims Leaders of Tomorrow Are in Your Office Today 8/26/2015
Questions for a Successful End-of-Year Assessment 10/28/2015
Six Daily Habits to Set You Apart From the Pack 12/23/2015
The Importance of Integrating Business and Personal Ethics 3/30/2016
The Pitfalls in Ethical Decision-Making 6/23/2016
Ethical Leadership and Organizational Culture in Claims 9/16/2016
What If Uber and Zipcar Had a Baby? 10/26/2016
Rocking Your Next Meeting 3/20/2017
Retooling the Review 9/19/2017