This intermediate level course will cover achieving optimum results in mediation though sophisticated tactics and techniques. There will be a discussion on the best way to prepare for mediation to tee up effective negotiation. The discussion will include developing a team between the claims professional and counsel; effective opening sessions; and impasse breaking techniques. The course will include case studies to demonstrate the application of the suggested techniques. The course will be interactive with an opportunity for questions and answers.

Credit info

Type Credits
Ethics Credits 0.00
General Credits 3.00