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Professional SummaryI am the Senior Vice President and Chief Operating Officer of National Commercial Services, a Subrogation Recovery Company. I have been a partner and director for over seventeen years and my leadership has been central to our company’s success. I have built our subrogation department from the ground up, bringing my extensive expertise in claims, construction defects, property damage and accident reconstruction. My commitment to efficiency and excellence has resulted in the implementation of protocols that have made NCS a preferred vendor in the industry. I am a gifted communicator with linguistic fluency in five languages. My business development skills and instincts have consistently resulted in major client recruitment and retention.Accomplishments Developed NCS 10-Step Check-Off System Implemented Bench-Marking Standards Spearheaded New Project Presentations Initiated Report and Letter Automation Created Client Onboarding Process Including: P&L Analysis Client Portfolio Analysis Established Growth Stability StandardsExpertise Business Management Operations Oversight Contract Negotiation Benchmarking Statistics Comparison Analysis Resolution Specialist Collections: Commercial: Accounts Receivable NSF Checks Breach of Contract Debt Negotiation Subrogation: Auto Property Claims Negotiation Claims: Liability Disputes Construction and Product Defect Faulty Installation Environmental Claims Risk and Exposure Chronology Born in Los Angeles, California UCLA Bachelor of Science Disciplines: Mathematics, Computer Science, Language Spearheaded a live, streaming, video sales project during the medium’s infancy Legal Assistant Discipline in Claims, Product Defect, Faulty Installation, Property PA to Celebrity Stylists Management and Creation of Celebrity Portfolios Linguistic Liaison between stylists and royal families Business and Real Estate Project Developer Construction and project collaborator with Zoran Jovanovski Partnership in National Commercial Services Developed New Business and Sales Elevated position to Daily Operations Chief Operations Officer/Senior Vice President As the Chief Operating Officer and Senior Vice President of National Commercial Services, I represent the company at numerous venues as an expert panel member, an educational seminar presenter and a conference host. My involvement with National Commercial Services is rooted in the clear understanding that client care and quality of service will always command the highest priority.
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