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Heidi has 20 years of claims management experience and is currently a Claims Manager for NiSource, Inc. In this role, she is responsible for overseeing and executing the investigation, payment, and strategy of the NiSource claim portfolio, including general and auto liability, workers compensation, disability, and other liability claims.
Prior to joining NiSource, Heidi was the Senior Director of Claims Administration at DHL Global Business Services for almost 8 years where she was responsible for establishing and directing the risk management claims strategy across the Americas region and managed claims for all lines of cover with a loss portfolio in excess of $250M in exposure.
Heidi has a Bachelor of Science Degree in Criminology from Ohio State University.
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