Susan DeCaro
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Member of CLM Since: 2012
CLM Committees
- Product Liability
- Young Professionals
CLM Contributions
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Speaker - 2016 CLM South New Jersey Chapter Educational and Networking Event - 01/13
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Speaker - 2016 CLM Southwest Conference
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Speaker - 2018 Annual Conference
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Speaker - 2018 CLM South New Jersey Education and Networking Event - 6/12
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Speaker - 2019 Annual Conference
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Speaker - 2020 Annual Conference
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Speaker - 2020 CLM Focus: Diversity and Inclusion, Product Liability, Transportation, Claims and Litigation
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Speaker - 2021 CLM Workers Compensation and Retail, Restaurant and Hospitality Conference
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Speaker - 2024 Annual Conference
Articles
Practice Areas
- Claims Management
- Construction/Real Estate/Surety
- Cyber Liability
- Diversity Equity & Inclusion
- Insurance Coverage
- Litigation Management
- Municipal Law
- Premises Liability
- Product Liability
- Professional Liability
- Reinsurance
- Transportation
- Workers' Compensation
Biography
Susan is the AVP of Direct Resolution Claims at Arch Insurance. She is a skilled claims executive specializing in Property/Casualty claims. Susan leads claims teams related to the handling of Personal Lines, Commercial Auto, GL, Property, and Professional Lines. She has experience building out claims staff, TPA and carrier management. Susan is a dynamic and experienced leader managing casualty claims teams involving large deductibles, SIR's, unbundled programs, primary and excess polices. She has strong interpersonal skills with an ability to connect and motivate teams to achieve more than they thought possible.
Education
Admissions/Licenses