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Lisa Unger began her career in insurance in 1990 working for Chubb & Son, Inc., in New York City. She was responsible for handling various types of general liability claims including Labor Law, Products Liability, Premises Liability, Bodily Injury, Property Damage, Advertising Injury and Personal. She joined AIGTS as a Complex Director in 1996, responsible for handling excess construction defect cases, most of which were located on the West Coast. In 1998, Lisa moved to California and was a Claims Supervisor for Zurich N.A. handling mostly construction defect primary and excess claims in California, Nevada, Colorado and Texas as well as handling complex general liability claims. In 2002, Lisa begain working Markel as a Senior Claims Examiner handling construction defect claims, high exposure general liability excess/umbrella, environmental claims and coverage cases nationwide. Lisa later became part of the Global Management Liability Team handling a wide array claims involving Employment Practices and Third Party Discrimination Liability and Fiduciary Liability, Directors and Officers Liability and Tenant Discrimination. In addition to working on specialty projects, Lisa served as the west coast mediation specialist. Lisa accepted the position of Director of Casualty Claims at Hallmark Financial Services located in Dallas, overseeing a team handling construction defect and general liability claims. Lisa is currently an independent claims advocate who continues to utilize her claims, negotiation and mediation skills to effectuate meaningful case resolutions on a national basis. Lisa is a graduate of Colgate University where she was a double major in English and Fine Arts. Lisa currently served as the President of the Los Angeles Chapter of The CLM, is a Chair of the CLM ADR committees, was the Treasurer of the Construction Defect Charitable Community Foundation (“CDCCF”) and remains involved with many charitable organizations.