Charles Smart

Biography

Charles Smart has been employed as Head of Warranty by Triumph Motorcycles Ltd, based in Leicestershire, England since February 1992. Triumph currently manufactures 50,000 motorcycles per year from factories in England and Thailand, distributed to 900 dealers globally via a network of wholly owned subsidiary offices and independent distributors. He has international responsibility for warranty policy and procedure which encompasses product liability claims and issues. Having gained relevant PL experience in most major markets, his role involves claim management and internal / external stake holder liaison.Having owned motorcycles since the age of 10 and competed in motocross from this age through to 26, Charles has owned numerous road legal motorcycles from different manufacturers over the intervening years. Charles has 45 years of motorcycling experience. Originally working part time in motorcycle dealership service departments, he graduated with a Higher National Certificate in Business Studies, from Coventry, joined the UK’s trade association representing the interests of motorcycle manufactures and importers in 1979, where he worked for 12 years. An original co-author of the UK’s Code of Practice governing motorcycle safety recalls and a past director of the Royal Society for the Prevention of Accidents, Charles joined Triumph in February 1992 after 2 years of consultancy”.

Education

No information available.

Admissions/Licenses

No information available.