Keith Higdon
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Member of CLM Since: 2013
CLM Committees
No information available.
CLM Contributions
- Speaker - 2013 Workers' Compensation Conference
- Speaker - 2017 Annual Conference
- Speaker - 2018 CLM and Business Insurance Workers Compensation Conference
Articles
Practice Areas
- Claims Management
- Construction/Real Estate/Surety
- Insurance Coverage
- Litigation Management
- Product Liability
- Risk Management
- Vendor Management
- Workers' Compensation
Biography
Mr. Higdon has 20 years of industry experience and is currently the Sr. Vice President of Partnership Services for ESIS. In this role, he has responsibility for the management and development of client partnerships across all lines of business. In addition, he has accountability for new client implementations, ESIS Achievement Academy, the construction and real estate practices, and global initiatives.
Mr. Higdon began his career in consulting conducting and managing auditing, program evaluation, and program design projects for workers’ compensation and integrated disability management programs to large employers and service providers. He left consulting for the third-party administrator (TPA) space where he held a variety of positions under information technology and client services developing and delivering differentiated solutions to clients. With a strong focus on information delivery, his previous TPA experience culminated in the management of four departments focusing on client reporting, predictive modeling, client facing system enhancement and support, and loss control consulting and OSHA administration. Before taking his current role, Mr. Higdon spent much of 2014 and 2015 with ACE Group Claims developing the 4DTM approach to utilizing predictive modeling and text mining in the claims management process.
Mr. Higdon holds two Bachelor of Science degrees in the social sciences from Northern Illinois University and a Masters’ degree in Information Technology and Management from Illinois Institute of Technology. He is a former board member and Chairman for the Center for Employee Health Studies associated with the School of Public Health at the University of Illinois at Chicago. Mr. Higdon supports industry development through participation in regional and national conferences and has published on key topics including integrated disability management, the data lifecycle, and predictive modeling over the years. He is also a volunteer mentor and guest speaker at YearUp a community college based program for economically disadvantaged students.
Education
No information available.
Admissions/Licenses
No information available.