Frank Armstrong

Biography

Frank joined Willis Towers Watson in 2001. He has 30+ years’ experience in multi-line claim management, account management, brokerage advocacy and risk management consulting.
As Claim Director for North America Construction, Frank leads a team of highly experienced Regional Construction Claim Directors specializing in construction risk. This industry dedicated resource team is responsible for delivery of technical and strategic risk consulting to construction clients, with emphasis on complex claims, coverage and contracts. The team provides senior level brokerage advocacy on high severity or otherwise critical claims, including exposure analysis, disposition strategy and coverage dispute resolution. Frank has assisted clients in optimizing outcomes on a variety of complex claims and other technical issues involving multiple lines of business and has extensive experience in the management/negotiation of claims involving defective construction / materials.
Franks’ professional experience includes:
- Complex Claim / Coverage Analysis
- Development of Coverage Terms/Conditions
- Contractual Risk Allocation
- Complex Litigation Management
- Claims Program Design
- Multi-line Accident Investigation 

Prior to joining Willis Towers Watson Frank spent nearly 14 years working for two of the largest US commercial property and casualty insurance carriers, including positions in field investigation, regional training and home office technical claims.

Education

• Westfield State University, Bachelor’s Degree

Admissions/Licenses

No information available.