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Chris Mandel is SVP of strategic solutions for Sedgwick and Director of the Sedgwick Institute, where in both roles he is responsible for helping the company reach its strategic vision of serving current and evolving needs of itscurrent and future customers, as well as help lead the industry vertical to the next level and beyond. He founded two firms,specializing in risk management and insurance services. Mr. Mandel has more than 25 years of experience in insurance and large global corporate risk management. He has pioneered the development of integrated risk management at USAA, where S&P rated USAA as “excellent” and a “leader in ERM”. His career included leadership roles at Liberty Mutual, Marsh, Verizon, American National Red Cross, PepsiCo and USAA, and he has served in numerous leadership positions with the Risk and insurance Management Society. He has held appointments to: the Spencer Educational Foundation Board; the Board of the risk retention group for the American Orthodontics Association; the Center for Enterprise Risk Management Advisory Council (University of GA); and the Advisory Boards of AIG, the Nonprofit Insurance Alliance Group, Liberty Mutual, Zurich American, FM Global, G4S and Willis. He was elected a founding member of Risk Who’s Who in 2008. He is recognized by his peers as a thought leader in ERM and related disciplines.
Training and education
B.S. in Business Management from Virginia Tech and a MBA from George Mason University. He was conferred the CCSA (2007), CPCU (1987), ARM(1990), ARM-E (2015) and AIC (1982) designations. He is a frequent industry speaker and author and writes the “Claim Management column for IRMI and contributes to the Risk Insider collumn at Risk and Insurance magazine and was named Risk Manager ofthe Year – 2004.In 2016 he was honored with RIMS' Goodell Award recognizing lifetime achievement in the risk management profession.
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