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Alaa has over 15 years of management and leadership experience in the insurance industry. Expertise in the development, implementation and management of customer service and claims infrastructures. He is an Insurance claims professional with industry experience in both Carrier and Third-Party Administrator sectors. Multi-state management experience in commercial insurance operations with proven track record of leading change, establishing effective work processes, and driving measurable results. Expertise in the development, implementation and management of customer service and claims infrastructures. High level of proficiency in outcome focused best practices and performance metrics platforms. Currently, the Assistance Vice President Product Line Manager for Berkley Environmental, whose primary responsibilities include the new products, programs and program management underwriting within the Workers Compensation book of business.
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