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Tom has 39 years’ experience in Claims, and has 21 years in construction claims handling and supervision experience.
Responsibilities:
• Oversight of large, complex construction defect claims with significant exposure in CA and the Pacific Northwest.
• Develop reserves and authority for construction defect large loss files up to $500,000.
• Work with Travelers legal, engineering and coverage groups on achieving expedited favorable outcomes of litigated cases involving issues of coverage, causation and contractual analysis.
• Provide training and mentoring to field staff and offices throughout the western region.
• Collaborate with Claim Account Executive’s and Underwriters to ensure consistent delivery of exceptional claim service.
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