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Dr. Angela is a Branch Claims Manager overseeing the homeowners and specialty vehicle teams at AFICS. She has almost two decades of successful experience handling and managing complex first party and third party personal lines and general liability claims, nationwide litigated and non-litigation GLBI, GLPD, CD, and Auto claims. Dr. Angela has implemented several leadership and coaching programs and designed audit programs to improve productivity and efficiency. Dr. Angela specializes in providing investigation, strategic negotiations, litigation management, and risk transfer training.
Dr. Angela holds a Doctor of Philosophy in Leadership with a specialization in Criminal Justice, a Master of Science in Industrial and Organizational Psychology, and a Bachelor of Arts in Criminal Justice. She earned her Senior Claim Law Associate (SCLA) Advanced Claims Professional (ACP), and Certified Litigation Management Professional (CLMP) designations, and is also a Florida Supreme Court Certified Mediator.
When not working Dr. Angela enjoys reading, traveling, and spending time with her family.