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Melissa Filip is the Director of Claims Operations with Vela Insurance Services in Omaha, NE. She manages the implementation of strategical and tactical operational initiatives for the organization. Her duties include execution of performance standards and monitoring of those standards for both internal staff members and external vendors. Mrs. Filip formerly held the position of Claim Manager before moving into her current position with the organization. For the past 23 years, she has focused on development of handling and managment of Commercial General Liability, Professional Liability, Liquor Liability, Wrap, Product Liability, etc. policies. The last 10 years have involved an extensive focus on Construction Defect claims. Mrs. Filip earned her Bachelor's Degree from Creighton University in Omaha NE.
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