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In his role as president of client services, Scott Rogers serves as an industry and Sedgwick thought leader, working with his peers to explore the intersection between client needs and innovative claims management solutions. Scott brings his passion for creating value through efficiency to every client relationship, elevating his role beyond client services to that of trusted advisor. His operational knowledge, ability to anticipate industry trends and keen focus on individual customer challenges empower Sedgwick to deliver a successful, outcomes-focused approach for every program.
With over 20 years of industry expertise, Scott has spent the last decade as an executive vice president, leading several business units across the U.S. and developing our industry-leading retail practice group. This role provided Scott the opportunity to establish industry-specific risk management best practices for the retail sector, including direct responsibility for customer relationships, claim results and managing colleagues across the country. Building on the extraordinary success of our retail business unit, Sedgwick is now leveraging Scott’s skills across other industry verticals, delivering thought leadership, program innovation, superior outcomes and a world-class customer experience.
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