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Strategic and resourceful leader with deep hands-on leadership and management experience in Property
and Casualty Insurance litigation, operations, claims, insurance products, metrics, and management
strategies. Lines include Auto, Non-Standard Auto, Homeowners, Renters, Property, Commercial Auto,
Workers Compensation, and Commercial (including BOP and GL).
Trusted business and advisory partner, consistently promoted through positions of increasing
responsibility based on reliability, work ethic, hiring, humility, coaching and guidance skills as well as
producing material results.
Extensive experience in designing, building and managing teams of claims professionals and attorneys,
and project oversight – using KPIs and claims strategies based on metrics and data for P&C carriers
across multiple states for multiple companies to increase efficiency and drive team performance and
effectiveness.
Professional success attributed to collaborating effectively with C-Level leadership within P&C Carrier
organizations, vendors and counsel. Sough out by stakeholders to look for creative operation strategies,
claim handling, claim legal systems, policy review, underwriting, claim practices and insurance trends.
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