Christa Johnson

Biography

Gallagher Bassett- GB Specialty, Various Positions:

Team Lead- Cyber
Manage workloads for four Resolution Specialists handling Cyber claims across five different programs.
Review and edit coverage letters for each Resolution Specialist.
Assign claims according to ability and workload to team.
Assist in developing operations processes for new and existing programs.
Complete monthly audits for all team members.
Handle a pending claims load across the five programs.

Lead Resolution Specialist
Manage the life cycle of Cyber claims according to client requirements.
Identify coverage issues and determine coverage or declination of coverage of Cyber claims.
Assign and manage counsel through the litigation process.
Manage and adjust reserve levels in accordance with analysis and understanding of each claim.
Settle First Party Cyber claims under appropriate coverage part.

Education

No information available.

Admissions/Licenses

• Bar Admissions: WI