Christa Johnson

Biography

In my role as a manager of a team handling cyber claims, I provide leadership and guidance to ensure the efficient and effective management of cyber claims processes. I oversee a team of five individuals, supporting their professional development, setting clear objectives, and providing ongoing feedback to drive performance excellence.

My responsibilities include overseeing the entire lifecycle of cyber claims, from initial assessment to resolution, while ensuring compliance with regulatory requirements and company policies. I facilitate training sessions to keep the team updated on emerging cyber threats, industry trends, and best practices in claims management.

Additionally, I serve as a point of escalation for complex claims issues, utilizing my expertise to resolve challenges and ensure timely and satisfactory outcomes for our clients. I also collaborate closely with other departments to streamline processes, enhance communication, and optimize resource allocation.

Overall, my role involves a combination of leadership, team management, technical expertise, and strategic decision-making to ensure the successful handling of cyber claims and the delivery of exceptional service to our clients.

Education

No information available.

Admissions/Licenses

• Bar Admissions: WI
• Licensed Adjuster: OK, AL, AR, AZ, CT, DE, FL, GA, ID, IN, KY, LA, ME, MI, MN, MS, MT, NC, NH, AL, NV, NY, OR, RI, SC, TX, UT, VT, WA, WV, WY