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Bill is currently the Claim Supervisor at Henderson Brothers insurance agency, an independent agency in Pittsburgh, writing for over 35 insurance carriers. He provides risk and claim advice for all agency clients. He also works as a liaison between the client and the carrier to address any concerns during the claim process. Previously he worked as the Regional Claim Manager for Hertz Claim Management, a subsidiary of the Hertz Corporation, where he ran the Pittsburgh regional office. As a multi-line TPA, they serviced many accounts in all lines of business as well as the Hertz Corporation. His office was in charge of administering, investigating and negotiating all lines of claims for their clients. Bill is active in the local CLM chapter in Pittsburgh. He is also on the Executive Council that helps establish the curriculum for the school of fraud for the Claim College. He earned a BA degree in economics from Lafayette College in 1976.
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