Claims & Litigation Management - Session 1 - Top 10 Steps in Managing a Company Crisis
Aaron Burton, Sciton
Matt McColley, KW Specialty Insurance Company
Cynthia Randall, Gallagher Bassett Services, Inc.
Sam Terzich, GB Specialty (Division of Gallagher Bassett)
Marisa Trasatti, Wilson Elser Moskowitz Edelman & Dicker LLP
Join us to review the framework that a company/firm should have in place for when an emergency situation lands on their doorstep. It is important for adjusters to have the knowledge and resources to handle a crisis situation and avoid being unprepared or caught flat-footed. Understand how establishing a crisis management plan is essential so that company personnel are not overwhelmed, and operations are not compromised.
Claims & Litigation Management - Session 2 - When Buildings and Bridges Talk: The Role Forensic Engineering Investigations Play in the Claims Process
Juan Carlos Araiza, EFI Global, Inc.
Lawrence Bowman, Kane Russell Coleman & Logan, PC
Tracey Dodd, Sedgwick
Brian St. Jacques, AIG
Whether investigating the collapse of a high-rise building, a bridge overpass, or entertainment center, forensic engineers grapple with complex questions while determining what happened in order to avert future failures. Moreover, their findings can have a multi-million-dollar impact in the way insurance coverage is applied and losses are shared.
Learn how these experts attempt to document and collect evidence within hours of structural failures using the accident site as a field of evidence for them to determine what happened. This presentation is designed to demonstrate the role forensic investigations play in the overall claims process, including when to secure a forensic investigation, how the investigative findings will be used, and the key players in the claim’s assessment process.
Claims & Litigation Management - Session 3 - The Gold Standard: Employment Practices Liability Handling
Let’s talk about the nuts-and-bolts discussion of EPL claims handling, from the perspective of the claims handlers and defense counsel. EPL is a growing area, as the number of suits filed by employees against their employers has been rising and is expected to continue to do so. While many suits are filed against larger corporations, businesses of all sizes are targeted and benefit from EPL coverage. As such, the handling of these claims is an area ripe with minefields for the unwary claims handler who is not yet experienced in handling EPL matters.Back to top
Environmental - Session 1 - What Would Edison Think? From Light Bulbs to Electric Vehicles
Joseph Bevis, Selective Insurance Company of America
Michael DeLonay, AXIS Insurance
Kimare Dyer, Quintairos, Prieto, Wood & Boyer, P.A.
Michelle Kuykendal, Exponent
This session presents an overview of electric and autonomous vehicles. Presenters will address technology and the market and climate forces driving consumer choice to purchase and invest in these transportation modes. A discussion will be teed up to include the risks and claims associated with electric and autonomous vehicles; applicable coverage(s) triggered; risk transfer analysis; contracts and indemnification issues; damages; expert identification and retention; litigation management strategies; and best practices in managing the claim and litigation process.Back to top
Environmental - Session 2 - How Will the Biden Administration Affect Underwriting and Claims in the Environmental Arena?
Thomas Duggan, Ironshore Insurance Company
Brian Margolies, Kaufman Borgeest & Ryan LLP
Catherine Pierce, VERTEX
Presenters will focus on Biden’s executive order on protecting public health and the environment and restoring science to tackle the climate crisis, as well as the focus on clean/green energy and manufacturing, climate issues and how each area will affect underwriting, claims handling, and litigation.Back to top
Environmental - Session 3 - Focus: The Environmental Impact of Cannabis
Join this presentation for a multi-dimensional discussion linking two tracks of this Focus Conference, Cannabis and Environmental Toxic Tort Litigation. The expanding legalization of adult cannabis use brings an increasing demand for both legitimate and black market grown marijuana. Water and space needs will significantly impact the environment. Larger and more commercial grows have serious consequences on air quality. Learn of the considerations that must be given to the use of pesticides, natural habitat infringement, farming, and safety practices. The debate regarding marijuana uses and toxicity is not fully closed.Back to top
Environmental - Session 4 - Contract Disputes: Multi-Million Dollar Missteps in Alternative Energy Projects
Significant capital investment is forging the development of alternative energy projects both domestically and internationally. In the past decade (2010-2019), $2.6 trillion dollars was invested in solar, wind, biomass, and waste-to-energy projects globally, including $356 billion in the U.S. alone. However, the renewable energy landscape is littered with examples of projects that have failed to meet expectations in terms of execution and production. As a result, contract dispute resolution has become increasingly important in the industry. In this presentation, technical factors related to commonly disputed items in alternative energy contracts will be addressed. Topics will include the importance of feedstock specifications, understanding scope split, defining contract milestones, evaluating performance guarantees, and analyzing warranty versus defect claims.Back to top
Environmental - Session 5
Insurance Fraud - Session 1 - The Future is Now: Managing the Risk of Telemedicine
Vincent Gerbino, Bruno Gerbino Soriano & Aitken
April Mathis Bush, Allstate Insurance Company
William Pratt, Roig Lawyers
Matthew J. Smith, Coalition Against Insurance Fraud
Join us as we update and educate on the background and use of telemedicine as well as the pitfalls and applications. Presenters will cover the basics, benefits, and risks of telemedicine to the insurance industry as well as the current status of administrative regulation of the telemedicine industry.Back to top
Insurance Fraud - Session 2 - The CAT's Out of the Bag: Insurance Fraud in Catastrophic Losses
Jonathan Colman, Colman Law Group
Cathy Gicker, Allstate Insurance Company
Jeffrey Rapattoni, Marshall Dennehey Warner Coleman & Goggin
This presentation will address the role of claims adjusters, SIU, and counsel when recognizing and investigating questionable claims that often arise following CAT losses. Presenters will discuss the various "schemes" that may arise involving public adjusters, contractors, and insureds in these circumstances including how different types of CAT losses are ripe for fraud.Back to top
Insurance Fraud - Session 3 - Stay at Home Fraud
Jeanine Clark, Margolis Edelstein
Stephanie Glickauf, Goodman McGuffey LLP
Stanley Kanterman, Carrier Specialty Services, LLC
During an extended period of either work from home or being out of work, typical fraud patterns may not be as easy to spot. What will the work from home workers compensation claim look like? Will we see an uptick in work related accident claims as workers return to the job and as consumers return to the stores? Was that business interruption claim from COVID or a burst pipe? Objective verification of symptoms and injuries may also be difficult now that everyone can say they did not treat in person for over a year due to the pandemic. Objective testing may have been deferred leaving issues on causation. Investigators too faced challenges during the pandemic and had to rely on technology to fill the gap. What have we learned and what are the new red flags?Back to top
Insurance Fraud - Session 4 - Windshield Defense Litigation Doesn’t Have to Be a Pain in the Glass
This session seeks to provide attendees with an introduction into the law and issues surrounding the defense of windshield litigation. Presenters will identify the type of insurance coverage windshield claims are made under, challenges to the existing law, and strategies for litigating these lawsuits. Attendees will become familiar with utilizing policy language and existing law to successfully defend improper notice and SIU suits, emphasizing available pre-suit options for insurance carriers to investigate claims. Also, learn about the “glass brokers” who solicit the elderly, impoverished, and the unsophisticated customer on why they need to have their windshields replaced quickly. Join this session to learn how to detect and combat this fraud phenomenon.Back to top
Insurance Fraud - Session 5 - The Back Door to Inflated Claims: Additional Living Expense (ALE) Fraud
Property - Session 1 - U.S. Trends in Property Insurance
With ever increasing severe and catastrophic weather systems having an impact on the United States, property insurers are under growing pressure to provide capacity. Panelists will look at some of the recent events that have spawned large losses, explore how insurers and reinsurers are looking at underwriting risks and managing claims, and discuss how some state legislatures are intervening in the marketplace. Insurers are seeing new types of claims, as well as increased severity of claims, with the growing intensity of events. Attendees can expect a well-rounded overview of the current property claims environment, as well as learn more about steps the industry and government are taking to ensure claims are managed properly without jeopardizing solvency.Back to top
Property - Session 3 - Breaking Bad…. Appraisal That Is!
Property - Session 4 - When Structures Fail: Determining the Damages After the Collapse
Property - Session 5 - Insurance Coverage in the Time of COVID-19: An Overview of Key First-Party Coverage Decisions and Their Impact
Subrogation - Session 1 - Subrogation Metrics: Measuring to Maximize Recoveries
Kevin DeGarmo, Allianz Global Corporate & Specialty
George McMullin, Butler Weihmuller Katz Craig LLP
Attendees and the session panelists will discuss ways to measure recovery metrics for subrogation claims. Together, we will evaluate performance metrics for internal and field adjusters, inside and outside counsel, and retained consultants and experts. Claims professionals will learn how to create streamlined standards and processes to measure subrogation performance internally and externally.Back to top
Subrogation - Session 2 - Sophisticated Investigative Techniques
Michael Driscoll, Envista Forensics
Christopher McCoy, Engle Martin & Associates, Inc.
Samuel Pace, Dugan Brinkman Maginnis & Pace
It is important for claims professionals to understand the current tools available that can add value to a subrogation investigation and pursuit of recovery. Since technology continues to evolve and improve, the depths of these tools are probably unknown to most individuals who have limited exposure yet once you see the possibilities up close, their usefulness becomes clear. Presenters will walk through the various types of investigative tools currently used in subrogation. Together it will make for a very interactive session.Back to top
Subrogation - Session 3 - Catastrophic Loss Scene Preservation and Inspection - Preserving Subrogation Rights
Robert Howarth, Envista Forensics
Sally Noma, Noma Law Firm
Jerry Provencher, Provencher & Company
Kathleen Schraven, Hanover Insurance
Learn how to successfully protect live scenes in large loss property subrogation cases. When a large loss occurs due to fire, flood, or other peril, it is imperative subrogation rights are preserved in an efficient and economical manner. Participants will leave this session with the skills needed to decide when to preserve a scene, execute a scene preservation plan, coordinate with relevant public agencies, and administer a joint inspection plan. The panelist insights and interactive discussion will ensure attendees are able to successfully preserve subrogation rights when faced with various types of loss and severity levels.Back to top
Subrogation - Session 4 - Navigating Cargo Subrogation Claims
Fran Brooks, PMA Companies
Ashton Kirsch, Matthiesen, Wickert & Lehrer, S.C.
Patrick Milone, Claims Administration Corporation
Ready to apply the Carmack Amendment to the handling of cargo claims both for the carrier and shipper? As part of this presentation, we will discuss the amendment in detail, define key terms, as well as highlight how to apply the amendment to the different types of cargo claims i.e., interstate rail and commercial motor transportation of goods, as well as household goods, etc.Back to top
Subrogation - Session 5 - Failure is Not an Option, but it Happens: Avoiding the Subrogation Blindside
Andy Guerra, Envista Forensics
Michael Loiseau, Insurance Subrogation Group
Dan Nucci, Hanover Insurance
Kate Strauss, Galvanize Law