PACKAGE 2: LIABILITY
Description
CLM’s New Hire Training Program represents a vibrant, new approach to consistency and effectiveness in the initial training of a new generation of claim resolution professionals for the insurance industry.
The Liability program is comprised of three stand-alone courses: Principles of Insurance, Liability Insurance and Legal Concepts, and the Skills of a Claim Resolution Professional.
Principles of Insurance provides lessons on:
• What is Insurance?
• Types of Insurance
• Identifying and Managing Risk
• The Major Departments of an Insurance Company
• State Regulation of Insurance
• Financial Performance Indicators
• The Insurance Policy
• Insurance is a Contract
Liability Insurance & Legal Concepts provides lessons on:
• The Law and Liability
• The Anatomy of a Lawsuit
• The Role of Negligence
• Doctrines of Automobile Liability
• No-Fault Laws and PIP Coverage
• Personal and Commercial General Liability
• Liability Factors and Defenses
• Introduction to Medical Anatomy
• Auto and Liability Investigations
• Conducting Liability Claim Investigations
• Evaluating and Reserving Liability Claims
• Claim Resolution Strategies and Litigation Management
The Skills of a Claim Resolution Professional hopes to enlighten you to the importance of continued study and practice of:
• Organization and Time Management
• Communication and Listening Skills
• Negotiation Skills
• The Conduct of a Claims Professional
