Schedule/Sessions

Breakfast and Keynote

• Speakers:

• Rob Galbraith, AF Group

We live in a world of accelerating change today. Evidence abounds all around us: take as a single example the shift from paper maps to real-time GPS on your mobile phone that has occurred over the past decade. Insurance is not immune: long resistant to change by design, the recent rise of insurtech holds the promise of a radically different future. While entrepreneurs and technologists are seeking to change insurance from the outside, industry professionals are also seeking to shape the future from within. Come learn from innovation expert and author Rob Galbraith why we are on the cusp of the end of insurance as we know it and how investing in your professional education is the best way to prepare yourself for what’s to come.

Welcome

Complex Decision Making Skills for Claims Professionals

• Speakers:

• Joe Duncan, Clark, May, Price, Lawley, Duncan & Paul LLC

• Lee Wright, Tokio Marine HCC

Claims professionals are charged with making complex decisions on a daily basis, some of which have huge financial implications. Understanding the way decisions are made, authority structure and who the real decision makers are can help the claims professional in both properly analyzing options and in persuading others regarding suggested actions. Decision making, therefore, is one of the most important skills a claims professional can possess.  The application of a structured decision making process can bring discipline and increased rationality and decreased error due to either personal or group bias.
 

Break

Negotiating Resolution of Construction Claims

• Speakers:

• Angela Hagerty, Align Claims Services, Inc.

• Jannea Rogers, Adams and Reese, LLP

More than 95% of construction defect claims are resolved by settlement. These claims and cases present unique negotiation challenges which need to be anticipated early in the handling of the claim, recognized when they arise, documented and timely resolved. Construction defect claims may be handled in a variety of ways depending on the nature of the claim, the profile of the policyholder, the procedural posture of the matter, the jurisdiction(s) in which the the claim is pending and the policy(ies) issued.
 

Lunch

Advanced Coverage Concepts in Construction Claims

• Speakers:

• Steve Lokus, Sompo International Insurance

• Jay Sever, Phelps Dunbar

Coverage analysis and ability to recognize the potential consequences of coverage issues (lack of coverage, limited coverage, other coverage, etc.) are the cornerstone of any construction defect claim. Construction defect claims are almost unique in that there are inherent coverage issues almost every time a suit is filed.

Break

Draft ROR's and Review

• Speakers:

• Steve Lokus, Sompo International Insurance

• Jay Sever, Phelps Dunbar