Schedule/Sessions
Level 1 - Insurance Industry Primer - MANDATORY
- Speakers:
Robert Bowers, Westfield Insurance
Melissa Hill, Sompo International Insurance
Dennis Jay, Coalition Against Insurance Fraud
Fausto Martin, Fausto J Martin & Co., LLC
Christopher Morrison, Swiss Re
Hedy Linette Ranieri, Berkley Technology Underwriters
Allan Robinson, Ago
Ronna Ruppelt, Freeman Mathis & Gary, LLP
Deborah Saunders, Comcast NBCUniversal
Caryn Siebert, Gallagher Bassett Services, Inc.
Claims College presents a unique educational experience created by and for industry professionals. To set the stage for these intensive 3 days of learning, several senior level claims executives will present on 10 important insurance topics for 15 minutes each:
1. Insurance 101
2. Types of P&C Companies
3. Key Ratios
4. Determining Coverage
5. Reserves
6. Stakeholders in the Claim Process
7. Risk Management
8. Fraud
9. Reinsurance
10. Negotiating Settlements
Breakfast and Keynote
We live in a world of accelerating change today. Evidence abounds all around us: take as a single example the shift from paper maps to real-time GPS on your mobile phone that has occurred over the past decade. Insurance is not immune: long resistant to change by design, the recent rise of insurtech holds the promise of a radically different future. While entrepreneurs and technologists are seeking to change insurance from the outside, industry professionals are also seeking to shape the future from within. Come learn from innovation expert and author Rob Galbraith why we are on the cusp of the end of insurance as we know it and how investing in your professional education is the best way to prepare yourself for what’s to come.
Back to topInvestigating and Evaluating Professional Lines Claims
Professional lines insurance claims can be very complex. This class will focus on best practices in thoroughly investigating claims (using a variety of resources) and using that information to accurately evaluate a claim's ultimate cost. Participants will also explore the importance of various policy provisions in formulating an accurate coverage analysis. In addition, the reserving process will be explained in depth with a discussion of various reserving practices and philosophies.
Coordinating the Claims Process
A number of stakeholders are involved in virtually every professional lines insurance claim. This segment will focus on how a claims professional can best coordinate the claims process among the various interested parties, including the insured, the insured's counsel, coverage counsel, other insurers, reinsurers and co-defendants' counsel. This course will also give claims professionals guidance and advice on how to successfully manage a claims desk, by specifically addressing the material difference between professional lines and other lines of business, including the management of a professional insured. Finally, this course will explore strategies for resolving a claim as early as possible in the claims process.
Back to topWorking Effectively with Brokers During the Claims Process
Working effectively with brokers is essential for effective claim handling in professional lines.
Back to topSchool of Professional Lines - Level 1 Learning Objectives
