Schedule/Sessions
Level 1 - Insurance Industry Primer - MANDATORY
Claims College presents a unique educational experience created by and for industry professionals. To set the stage for these intensive 3 days of learning, several senior level claims executives will present on 10 important insurance topics for 15 minutes each:
1. Insurance 101
2. Reserves
3. Types of P&C Companies
4. Risk Management
5. Key Ratios and How They Are Calculated
6. Reinsurance
7. Insurance Brokers
8. Determining Coverage
9. Stakeholders in Claims Process
10. Negotiating Settlement
Breakfast and Keynote - Guy Fraker, Chief Innovation Officer, Insurance Thought Leadership
Guy has been featured in the NY Times, NBC, Silicon Valley blogs, Thinking Highways magazine, Forbes. an upcoming documentary,“Life on Wheels”. He has also appeared on Bloomberg Finance and National Underwriter webinars, and provides k eynotes in the U.S., Canada, India, Korea. Guy also guest lectures at Graduate Schools around the world. He has been engaged by U.S. Federal and State Legislators, Cabinet Level Foreign Leaders, Fortune 100 firms, international trade associations, startup entrepreneurs,Venture Capital firms, and game changing institutions such as The X-Prize Foundation. Finally, he is the author of “Awake”: to be released in 2018.
When not pushing technology frontiers, Guy and his wife Rebecca enjoy boating and fishing
Investigating and Evaluating Professional Lines Claims
- Speakers:
Guy Hollingsworth, The Hanover Insurance Group
Haralyn Isaac, Great American Insurance Group
Professional lines insurance claims can be very complex. This class will focus on best practices in thoroughly investigating claims (using a variety of resources) and using that information to accurately evaluate a claim's ultimate cost. Participants will also explore the importance of various policy provisions in formulating an accurate coverage analysis. In addition, the reserving process will be explained in depth with a discussion of various reserving practices and philosophies.
Coordinating the Claims Process
- Speakers:
Brian Bornstein, Sompo International Insurance
Gary Leonard, Gallagher Bassett Services, Inc.
A number of stakeholders are involved in virtually every professional lines insurance claim. This segment will focus on how a claims professional can best coordinate the claims process among the various interested parties, including the insured, the insured's counsel, coverage counsel, other insurers, reinsurers and co-defendants' counsel. This course will also give claims professionals guidance and advice on how to successfully manage a claims desk, by specifically addressing the material difference between professional lines and other lines of business, including the management of a professional insured. Finally, this course will explore strategies for resolving a claim as early as possible in the claims process.
Back to topWorking Effectively with Brokers During the Claims Process
Working effectively with brokers is essential for effective claim handling in professional lines.
Back to topSchool of Professional Lines - Level 1 Learning Objectives
