Schedule/Sessions
Breakfast and Keynote - Guy Fraker, Chief Innovation Officer, Insurance Thought Leadership
Guy has been featured in the NY Times, NBC, Silicon Valley blogs, Thinking Highways magazine, Forbes. an upcoming documentary,“Life on Wheels”. He has also appeared on Bloomberg Finance and National Underwriter webinars, and provides k eynotes in the U.S., Canada, India, Korea. Guy also guest lectures at Graduate Schools around the world. He has been engaged by U.S. Federal and State Legislators, Cabinet Level Foreign Leaders, Fortune 100 firms, international trade associations, startup entrepreneurs,Venture Capital firms, and game changing institutions such as The X-Prize Foundation. Finally, he is the author of “Awake”: to be released in 2018.
When not pushing technology frontiers, Guy and his wife Rebecca enjoy boating and fishing
Advanced Coverage Issues
- Speakers:
Sally Combs, Self Employed
Frances O'Meara, Wood Smith Henning & Berman LLP
Controlling e-Discovery Costs Defensibly
- Speakers:
A.J. Krouse, Frilot, LLC
Jaynie Spies, Network Adjusters, Inc.
e-Discovery costs continue to rise and to increase the cost of litigation. Effective claim handling in professional lines requires claims handlers to understand the e-Discovery process and understand their role in controlling those costs.
Back to topEthical Claim Handling and Avoiding Claims of Bad Faith
- Speakers:
Jacquelyn Beatty, Karr Tuttle Campbell
Paul Tenner, Allianz Commercial
Independent Counsel: Knowing When and How to Work with Them
- Speakers:
Anne Blume, Retired
Jeanette Bourey, Markel
There are many different situations which the Insured is entitled to Independent Counsel. Knowing what Independent Counsel is – and is not – and what conflicts of interest give rise to Independent Counsel is crucial to the foundation of a strong professional liability claim professional. Building on that foundation is the importance of knowing how to work with Independent Counsel, and what you can and cannot do while providing a defense to the Insured.
SHARED COURSE - Navigating Relationship for Success
- Speakers:
Lynn Menschenfreund, Hallmark Financial Services
Deborah Saunders, Comcast NBCUniversal
The students will be presented with a claim scenario and will be assigned to roles in which they will ask questions of the claims examiner who will be required to respond, make recommendations and identify strategies for navigating these relationships keeping in mind the goal of claim resolution and career success.
Back to topSHARED COURSE - Presentation Skills for Claims Professionals
- Speakers:
Stanley Greenspan, Crum & Forster
Cynthia Khin, Berkley Life Sciences
This course will explore the basics of effective presentations: knowing what you want to create (think “Zen”), delivering value to the audience, focusing on authenticity (rather than form!), the search for a fresh approach and presentation tools (podiums, PowerPoint, Prezi, etc.)
Back to topSHARED COURSE - Principles of Management
- Speakers:
Scott Shelton, Cole, Scott & Kissane, P.A.
Dalton Soster, AgWorkers Mutual Auto Insurance
This course is designed to be an overview of the major functions of management. Emphasis is on planning, organizing, controlling, directing, and communicating. Upon completion, students should be able to work as contributing members of a team utilizing these functions of management.
Back to topSchool of Professional Lines - Level 1 Learning Objectives
