Karen Furtado is partner at Strategy Meets Action and an expert in insurer core systems, including claims. She has been a CLM Fellow since 2014 and can be reached at (978) 239-2741, kfurtado@strategymeetsaction.com

Articles by Karen Furtado

The Power of Tech Convergence 2/8/2011
Claims Leads the Way for High-Impact Transformation 5/23/2016
Delivering on Brand Promise Through the Claims Customer Experience 8/22/2016
Sizzle or Fizzle? 2/23/2018