2021 Annual Conference
- Schedule/Sessions
- Speaker Bios
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Handouts
SESSION - ALTERNATIVE DISPUTE RESOLUTION - Has the Price of Poker Gone Up? Alarming Trends in Dispute Resolution Download Session 1 - CLAIMS MANAGEMENT - Don't Miss the Forest Download Session 1 - CLAIMS MANAGEMENT - Is Your Claims File an Open Book? Download Session 1 - CYBER - Hey Google Download SESSION 1 – DEI – Building Diverse Teams Download SESSION 1 – DEI – Dialing it In Download Session 1 - ENVIRONMENTAL & TOXIC TORT - Morphing Mass Tort Litigation Download SESSION 1 - ETHICS - Shades of Gray Ethical Considerations in Multi-State Claims Handling Download SESSION 1 - EXTRA CONTRACTUAL - Leveling the Bad-Faith Playing Field: How to Seek Discovery of Plaintiffs' Counsel's Privileged Communications and Work Product Download SESSION 1 - INSURANCE COVERAGE - Absence of Malice? It's Assignment of the Times.... Download SESSION 1 - INSURANCE COVERAGE - It Ain’t Me Babe: Risk Transfer from the Claims Professional’s Perspective Download SESSION 1 - LITIGATION MANAGEMENT - Hot Topics Involving the Right to Independent Counsel Download SESSION 1 - LITIGATION MANAGEMENT - Panel Counsel Checklist: A Guide to Quality Work and Navigating Ethical Quandaries Download SESSION 1 - PRODUCT LIABILITY - 3-D Printing Medical Devices and the Disruption of Product Liability Law and Regulation Download SESSION 1 - Product, Retail and General Liability Claims - Danger Danger Anticipating New Kratom and Vaping Claims and Litigation Download SESSION 1 - PROFESSIONAL LIABILITY - Oh No You Didn't Social Media Strategies for the Professional Download SESSION 1 - PROPERTY - In the Eye of the Storm: Lessons Learned Download SESSION 1 - RETAIL, RESTAURANT AND HOSPITALITY - Employee Witnesses: They Are Ours, and We Have to Embrace Them! Download SESSION 1 - TRANSPORTATION - Freight Brokers: Upending Traditional Assumptions Download Session 2 - ADR - Dipping Into the Secret Sauce Download SESSION 2 - CANNABIS - Establishing and Enforcing Drug Policies in the Age of "Legalized" Marijuana: It's High Time to Ensure Your Policies Are Up To Date Download Session 2 - CONSTRUCTION - Design Build for the Future Download Session 2 - DEI - Effects of Unconscious Bias Download SESSION 2 – ENVIRONMENTAL – Breaking the Mold Download SESSION 2 - EPL - Exposing Excessive Fee Litigation: Class Actions Against Defined Contribution Plans Download SESSION 2 - ETHICS - Navigating the Minefield: Privacy, Ethics, and Coverage and Liability Determinations Download SESSION 2 - EXTRA CONTRACTUAL - Claim Ownership When Using Specialists, Experts, and Attorneys Download SESSION 2 - INSURANCE COVERAGE - How to Safeguard Your Coverage Position Download SESSION 2 - INSURANCE COVERAGE - Multiple Insureds With Insufficient Limits: The Law, Considerations, and Recommendations Download SESSION 2 - INSURANCE COVERAGE - Resolving Issues Arising Out Of Settlement Of Multiple Underlying Claims That Exceed Policy Limits Download SESSION 2 - INSURANCE COVERAGE - Time for an Intervention: Direct Liability Carrier Participation in Underlying Tort Lawsuits Download SESSION 2 - LITIGATION MANAGEMENT - File Closing Strategies in Times of Tension and Distrust Download SESSION 2 - Retail, Restaurant & Hospitality - I Never Metadata That I Didn’t Like: Evidence Unseen, What Lies Behind the Screen Download SESSION 2 - TRANSPORTATION - A Rigged Game: Fighting an Uphill Battle Download SESSION 2 - Workers Compensation - Work Comp Claims and Litigation Management in the Age of Technology Download Session 2 -COVID - Beyond the Pandemic Download SESSION 3 - CLAIMS MANAGEMENT - Upping the Game: Taking Metrics To the Next Level Download Session 3 - CLAIMS MANAGMENT - Managing a Company Crisis Download Session 3 - CONSTRUCTION - I Built a Monument to Myself Download SESSION 3 – CYBER – This Call is Being Recorded Download Session 3 - DEI - How Far Have We Come Download Session 3 - ENVIRONMENTAL & TOXIC TORT - Hail or High Water Download SESSION 3 – EPL – EPL Claims in the Age of COVID-19 Download SESSION 3 - ETHICS - When Generations Collide: Evolving Ethical and Harassment Issues in the Modern Workplace Download SESSION 3 - INSURANCE COVERAGE - Opioids, COVID-19, and Beyond: How to Abate the Nuisance Driving Social Inflation Download SESSION 3 - LITIGATION MANAGEMENT - Follow the Yellow Brick Road: Improving Outcomes Through Relationships Download SESSION 3 - LITIGATION MANAGEMENT - Target Claims Litigation Challenges with Artificial Intelligence Download SESSION 3 - Professional Liability - Get Ahead of the Claim: Professional Liability in a Post-COVID-19 World Download SESSION 3 - Retail, Restaurant & Hospitality - Delivery Driver Down: Liability of Home Delivery/Curbside Pickup Download SESSION 3 - Risk Management - Autonomous Vehicles: Technology, Meet Insurance - Risk Management of Emerging Technologies Download SESSION 3 - Transportation - Electric Scooters & Electronic Bicycles: Micro-Mobility, Macro Exposure? Download SESSION 3 - Workers Compensation - So Many Options! Taking Medicare's Future Interests into Account Download Session 4 - ADR - All's Well That Ends Well Download Session 4 - CLAIMS MANAGEMENT - Removing the Pits from Peachy Cases Download Session 4 - CONSTRUCTION - Avoiding the Not It Syndrome Download Session 4 - CYBER - A Heavy and Expensive Burden Download SESSION 4 - INSURANCE COVERAGE - Keep Your Balance on the Three-Legged Stool: Challenges Facing the Tripartite Relationship Download SESSION 4 - INSURANCE COVERAGE - To Reserve Or Not To Reserve Download SESSION 4 - LITIGATION MANAGEMENT - Judging What Matters in Today’s Tri-Part Relationship Using KPIs, AI, and Other Emerging Measures in Litigation Management Download SESSION 4 - PREMISES LIABILITY - Defending a Client with a Big Name or a Bad Reputation Post-COVID-19 Download SESSION 4 - Professional Liability - Benefits of Early Communication After an Adverse Outcome Download SESSION 4 - Property - Strategic Use of Data for Weather Events in Property Claims Download SESSION 4 - Risk Management - Winning At Risk Shifting Download SESSION 4 - Risk Management/Claims Management - Social Inflation, Litigation that Follows, and Impact on the Industry Download SESSION 4 - Transportation - The Human Factors Edge in Reviewing Videos in Liability Cases Download SESSION 4 - WORKERS COMPENSATION - Employee Mental Health and Its Impact on Productivity and Performance Download SESSION 5 - ETHICS - Communication is Key: So Why Are We So Bad at It? Download SESSION 5 - MUNICIPAL LAW - Caught on Video: Strategies for Defending the Public Employee Download SESSION 5 - PREMISES LIABILITY - Violence and Social Tension: Lessons Learned Download SESSION 5 - Risk Management/Claims Management - Taking Risks: Is Assumption of Risk a Winning Defense for Your Case? Download SESSION 5 - Subrogation/Fire/Explosion - Fire Effects and Fire Patterns: Impacts in a Subrogation Investigation Download SESSION 5 - Transportation - Know Your Poker Hand: Cameras in the Cab Download SESSION 5 - Worker's Compensation - Not a Joke: Getting Serious about Recovering Medicare Conditional Payments Download - Keynote Speaker
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Keynote Speaker
Michael Chang
Opening Session and Keynote
Head of Corporate Risk & Broking, North America
WTW
Michael Chang is the Chief Executive Officer of Sompo Global Risk Solutions, a role he has held since February 2016. Sompo Global Risk Solutions was launched in 2016 to target global industry vertical solutions for large account risk management clients. With almost 20 years of experience in the property and casualty industry, Mr. Chang has a track record of building and leading strong client focused underwriting operations, with a specialty in real estate and hospitality accounts as well as financial institutions. Mr. Chang is a graduate of the University of Pennsylvania, Wharton Undergraduate Division, with a Bachelor of Science degree in Economics.
