Despite the suspension of NFIP, flood policies remain in force and adjusters need to proceed with claims based on last year's FEMA guidance.
Employees and managers must have standards to go by, but declaring a detailed set of rules can lead to problems. Abiding by a written corporate ethical code may work better.
Examinations under oath have been widely validated by courts, but insurers have responsibilities toward claimants that can make or break the value of the EUO.