To realize hope’s potential strength, it must be acted upon. Good faith performance of the adjuster’s duties is a great start.
Verizon's National Claims Manager Ron del Pino is one of four CLM members who answered this month's question.
Under Armour's insurance and risk management analyst discusses how she protects her "house."
News and updates from CLM state chairs, reps, and committees.
The science behind ceiling fan blade slump and sustained humidity.
How analytics are helping Family Dollar identify and reduce liabilities.
Complaints and market conduct exams prove powerful in managing claims compliance risk.
A smashed television becomes a lesson in indemnity and contribution.
Four things you are doing wrong when it comes to handling contents claims.
Find out what led Dave North to become involved with the CLM’s Claims College and what's in store for his "students."
How claims departments are changing expectations by replacing admin systems.
Five facts outside counsel hopes you won’t consider.
An interview with Alterra Capital’s Chief Claims Officer.
Mounting catastrophe losses were the chief topic of conversation among C-Suite executives at a recent event.
Claim denials and fraud litigation are viewed by human beings on a spectrum of tolerance.
Why neutral evaluations in complex cases are an underutilized tool.