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SMART Thinking

How the SMART Act’s enactment helps address the 800-lb gorilla in Medicare-related claims.

Spreading the Word on the Claims College

School of Claims Management Dean Vic Marmo gives prospective students an inside look at the curriculum.

"How Does Your Company View Social Media?"

Catlin Insurance's Laila Santana is one of four CLM fellows and members who answered this month's question.

Inside Risk with Simon Keshishian, Red Bull

Red Bull's director of risk management manages exposures like Flugtag and the Stratos jump—and everything in between.

Around the Nation: June 2013

State news and updates from CLM state chairs, reps, and committees.

Smart Technologies Hit Home

High-tech, single-source housing providers allow carriers to stay ahead of the curve.

Legionnaires’ Disease and Premises Liability

Claims investigation and defense strategies for an emerging trend.

Proper Use of Social Media Evidence in Litigation

The vast majority of claims professionals are not effectively using this potential gold mine.

Revisiting the Drought of 2012

Understanding the often-misunderstood crop insurance industry.

The Power of Targeted Investigations

How a joint effort on fraud in Massachusetts could serve as a blueprint for other fraud prevention programs.

CMS Portals Open the Door to Compliance

A look at the development and implementation of CMS’ Medicare Secondary Payer Recovery Portal.

Learning from Sherlock

How wonderful would it be if a real-life Sherlock Holmes emerged to reinvigorate the field of claims management?

In the C-Suite: Robert Ruryk

We chat with North American Risk Services’ CEO and Chief Claims Officer.

A Guide to Natural Disasters

Five essential field adjuster strategies for surviving the season.

Protecting the House

A movement to actual cash value in homeowners’ policies invites issues with roof claims.

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