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"What are your thoughts on CLM's new Claims College?"

Students answer this month's question, including Lei Huang from ACE North America.

October 28, 2013 Photo

“This was an unexpected, amazing experience located at the foundation of our country. I had the invaluable opportunity to learn from distinguished members of our profession while making connections that will last throughout my career.”

1. Autumn George, Galloway, Johnson, Tompkins, Burr & Smith. School of Professional Lines


“It was a tremendous learning experience in just three days. I particularly enjoyed listening to claims resolution strategies provided by risk managers, defense lawyers, and claims professionals of different experience levels.”

2. Lei Huang, ACE North America. School of Claims Management


“Understanding the reasoning behind a workers’ comp claims handling practice or procedure is necessary for the professional handling of the claim. The Claims College provided that learning environment and opportunity.”

3. Robbie Robinson, Arrowpoint Capital. School of Workers’ Compensation


“Claims College brought together knowledgeable faculty and claims professionals from all backgrounds who were able to meet, interact, and learn from each other. It was a positive experience.”

4. Jim Popp, CNA. School of Professional Lines


“I was impressed with the caliber of claims professionals gathered from across the nation. It was a great learning experience, and I’m already looking forward to next year.”

5. Susan Cruz, Lozano Insurance Adjusters. School of Claims Management



Number of attendees at the inaugural Claims College in Philadelphia.


Number of Chief Claims Officers who presented at the Insurance Primer on day one.


Number of industry experts involved in developing the college.


Percentage of students who passed their final exams.


The number of schools being added in 2014—Construction, Insurance Coverage, Insurance Fraud, Property, and Transportation.

About The Authors
Bevrlee J. Lips

Bevrlee J. Lips was managing editor of Claims Management magazine (now CLM Magazine) from January 2012 until March 2017.  blips@claimsadvisor.com

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