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Getting to Know: Taylor Rawal

Learn how this young professional, CLMP, SCLA, and SECURA's Senior Claims Representative found her calling in the industry, and how she is using her claims skills to effectively advocate for her developmentally disabled three-year-old daughter

May 19, 2021 Photo

Finding Her Career

Rawal says she struggled to find a job after college, so she turned to her family for ideas, one of whom enjoyed their work at an insurance company. Rawal jumped at the suggestion, even though she didn’t fully understand what insurance was at that point She began as a customer care rep, then moved to commercial claims adjusting prior to joining SECURA.

“Insurance is often overlooked by young people and misconceived as a boring career when, in fact, it’s anything but.”

Rawal, who says she loves interacting with claimants and learning something new each day.

Strong Roots, Beautiful Leaves

Rawal says she wants young professionals to know what a profound career they can have in the insurance industry, saying that she couldn’t have chosen a better one for herself. She says her work is challenging, which she loves, and has given her many opportunities to grow as an individual contributor and member of society while also helping her develop confidence and leadership skills.

“Leadership is an action, not a position.”

Rawal, recounting advice she has received. She says leaders take steps forward, immerse themselves in diversity, and don’t dwell on fear.

Raising Awareness

While pregnant, Rawal and her husband were told their daughter would be born without a corpus callosum, the “superhighway” of the brain that connects and wires the two hemispheres of the brain. Like a great claims investigator, Rawal began researching, asking the “right” questions, and advocating for her daughter before she was even born. She now helps spread awareness, knowledge, and sensitivity about this rare diagnosis.

“My story has taught me that as important as it is to listen to others, it is just as important to be vulnerable and have real conversations.”

Rawal, who says telling her daughter’s story brings strength and awareness to the developmentally disabled community.

About The Authors
Eric Gilkey

Eric Gilkey is vice president of content at the CLM, and serves as executive editor of CLM magazine, the flagship publication of the CLM.  eric.gilkey@theclm.org

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