Breakfast and Keynote
September 05, 2019 7:30 AM ETWe live in a world of accelerating change today. Evidence abounds all around us: take as a single example the shift from paper maps to real-time GPS on your mobile phone that has occurred over the past decade. Insurance is not immune: long resistant to change by design, the recent rise of insurtech holds the promise of a radically different future. While entrepreneurs and technologists are seeking to change insurance from the outside, industry professionals are also seeking to shape the future from within. Come learn from innovation expert and author Rob Galbraith why we are on the cusp of the end of insurance as we know it and how investing in your professional education is the best way to prepare yourself for what’s to come.
Back to topLeadership Style: Identifying and Understanding Different Leadership Styles
September 05, 2019 9:00 AM ETThe course should identify and present pertinent leadership styles and the characteristics of those styles. The course will briefly discuss theories of leadership, allowing participants to understand their foundational characteristics as leaders. Each participant should understand the qualities and skills of leadership. The course should also review how understanding your style and selective use of other styles helps to be a more effective leader. Differences between leadership and management will be examined.
Back to topHiring and Retaining Top Talent
September 05, 2019 11:00 AM ETCourse will identify key areas when interviewing and selecting talent (including management vs. individual contributors), including: coachability, attitude, and technical ability. Examine effective retention of top talent, including understanding people’s currency. A good leader must understand what motivates people: money, recognition, input, personal growth. Instructors will give examples of how to identify engagement/retention currency.
Back to topBuilding High Performance Claims Teams
September 05, 2019 1:30 PM ETCourse will review specific ways to build high performing team. Critical elements include: diverse skill set of members, building team trust, rallying around goals, empowering team members by building accountability, and alignment to goals cascading downward from the top.
Back to topTalent Development: Coaching/Mentoring/Building Teams
September 05, 2019 3:30 PM ETTalent development is a critical part of leadership. Investing in your associates’ development and providing effective feedback can be done in a variety of ways, which will be examined. Exemplar development plans will be discussed. Discuss differences between developing high technical talent vs. management track, as well as how to investing in top talent.
Back to topCase Study and Group Project
September 05, 2019 5:15 PM ETBack to top
