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The Importance of Integrating Business and Personal Ethics

The integration of your personal code into your daily business practices helps to rebuild public trust in the insurance industry.

Is there anything new in the insurance fraud arena, or are things status quo?

Frank Goldstein and three other insurance industry leaders respond to this month's question.

Inside Risk: Denise Pinto, Fulton County

Fulton County’s Assistant Manager for Risk Management, Finance Division dishes on how to keep hundreds of claims under control.

Demand for Lower Gas Mileage Is Changing Autos and Auto Insurance

The quest for higher mileage has impacted collision repair and has resulted in higher insurance repair costs.

When Burritos Go Bad

Chipotle’s troubles offer lessons in handling foodborne illness claims.

The Three Personality Types of Property Owners

Understanding the personalities involved and finding the best communication approach to achieve a common goal.

Around the Nation: March 2016

State news and updates from CLM chapters, reps, and committees.

Getting to Know: Anne Blume

The CLM’s annual conference education chairperson and Cozen O’Connor shareholder explains what attendees can expect from this year’s event.

Careful Construction

The elements of building the ideal claims manual.

Capturing the Scene

From underwriting to claims, aerial data can speed property workflows.

Driving While Exposed

The applicability of the HIPAA privacy rule to DOT medical examination records.

Claims Professionals Hold the Key to Successful Subrogation

The importance of subrogation to the insurance industry has increased by leaps and bounds over the last two decades.

The State of Denial

An insurer’s image can turn on a phrase, especially when it comes to coverage decisions.

The Internet vs. Good Old-Fashioned Sleuthing

Ease of access within a click or two to an overwhelming amount of information is a reality in the burgeoning information age.

Class Realities

How to prepare for the rising risk of class actions involving insurers.

In the C-Suite with Ann Schnure

Macy’s VP of risk-claims describes where and why she grew to love the fast-paced world of claims.

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