Helen Gillcrist, VP & Manager, Enterprise Legal Services at Liberty Mutual Insurance Company, answers the question "What are the top trends affecting claims resolution?"
Max Koonce, senior director, risk management at Walmart, discusses how his company takes an active role in managing its risks across 1.6 million associates in 3,500 facilities.
Smartphones and tablets have the potential to take claims management to the next level because they are just about the most insurance-friendly technology tools to come along in ages for both adjusters in the field as well as those policyholders suffering a loss.
July's cover story on worker-related slip and falls comes on the heels of CLM’s mini-conference in June that examined other concerns of those in workers’ compensation. As we all know, there are plenty of them.
Sequoia Insurance Company’s Chief Claims Officer Lola Hogan explains what good claims adjusting means to her, how to fix the talent crisis in claims, and what traits make for a successful adjuster.