Just because a defendant has a claim with the right of subrogation does not mean it is the wise thing to do. Here are some points to consider when making the decision
It has become commonplace for insurance companies to utilize social media sites to assist in the claims handling process. Regulations and laws are slowly emerging to govern the use of this information and access to it.
As you all can attest, the CLM is always moving forward, clearing trails and forging new paths for others to follow. With that said, we’re taking the wraps off of our latest project: The CLM Claims College
Steve Kenny, Director of Risk Management Services for the University of North Carolina at Chapel Hill, discusses the unique risks associated with his school.
News from CLM state chairs, committees, and members.
Lauren D. Wilkins, Partner at Langlois, Wilkins, Furtado & Metcalf, is one of several who answered the question "What is the most unusual fraud story you’ve encountered?"
Since the practice is new to the auto insurance industry, many insurers may be unaware of physician dispensing’s impact on pharmacy expenses, even though the impact is evident in other industries.
The absence of error is a good thing; it’s what every claims department should desire. However, insisting on perfection under the wrong circumstances can actually add to problems and bring about a lower level of performance.
The Colorado movie theater massacre sheds light on claims and risk management challenges.
Relocations may not be something at which we train for years and years, but it’s certainly not an easy task that everyone could do from start to finish and produce an end result that involves a very happy policyholder.
Solving the relationship issues facing restoration contractors and insurance carriers.
This year's Women’s Leadership Forum brings together women in the insurance, corporate, and legal professions to share experiences and ideas to meet their unique challenges.
Five techniques to enhance how investigators and adjusters approach fraud cases.
In a time of reduced frequency, we typically see greater insourcing of claims management, and that’s certainly the case right now. How can claims organizations and individuals alike take greater control of our destiny?
What follows is a discussion of how the Freeh Report will affect the civil lawsuits that will undoubtedly be filed, those that have already been filed, and the potential effects of these lawsuits from a defense and insurance coverage prospective.
PURE’s Gary Stephen speaks about the benefits of designing claim management processes from the customers’ perspective, the industry’s need to develop claims professionals, and the importance of charting your own career plan.
Small-business buyers said that they depend on their intermediaries to help them settle a claim and serve as their advocates, if necessary, should a dispute over a loss arise. Is there a simpler way?