We should not be so quick to change what has worked for decades without careful analysis of what can be learned and extracted from our past and then successfully applied to the future.
Continuing his discussion on the science and art of case reserving, senior management consultant Michael Murdock why the process is a core responsibility of all claims professionals.
National trends and implications for dog owners and insurers on strict liability, breed bans, insurance mandates, and exclusions.
Over the past several months, news about CLM’s latest endeavor, the Claims College, has been hinted at as its leadership and structure took shape. The curtain has been officially lifted, and CLM fellows and members are learning what they can expect when they go back to school in September 2013.
News and updates from CLM State Chairs, Representative, and Committees.
The science and art of liability case reserve management.
Cindy Khin, chief claims officer for Medmarc, answers the question, "“What is the biggest lesson you learned in the budgeting process over the past few years?”
See how Risk Manager Amy Pechacek directs Lake County's $25 million self-insured, self-administered operations while also overseeing an in-house claims department.
How to respond to and evaluate fire department subrogation claims against policyholders.
Here are some basic questions that claims professionals should address before sitting down for their first deposition.
Bankruptcy petitions may contain evidence of fraud and invoke judicial etoppel.
Customers expect world-class service using the technology of today … and tomorrow.
What might insurers do differently in combating fraud without alienating their mostly honest customer base? Ultimately, it’s not any one thing, but a series of proactive initiatives that could turn the tide against fraud.
Accident Fund Holdings’ Vice President and Chief Claims Officer highlights the importance of reacting effectively, playing well with others, and matching management style to an organization’s culture.
Whether it’s the news of a salmonella outbreak traced back to a peanut farm in New Mexico or the frightening correlation between a steroid injection linked to stroke and a particular kind of meningitis, recalls are everywhere. How do you determine liability?