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The Impact of Drones on Insurers and Claimants

Strategies for success as demand for drone services increases in claims departments.

Fixed Wings, Quadcopters, and More

The cases made for fixed-wing UAVs and quadcopter UAVs are very different.

Drone Q&A with Motorists' Teresa King

As VP and chief claims officer for Motorists Insurance Group, Teresa King keeps a keen eye on technology, especially drones.

Using Unmanned Aerial Vehicles in Claims

Since there still is skepticism about how drones can be used in the field, let’s address some of the benefits.

Mitigating the Risks of a Department of Labor Audit

New FMLA and wage-hour regulations are among the many reasons to be vigilant and as prepared as possible.

A Chat with ClaimVets’ First Placement, State Auto’s Gregg Easterbrook

Unique training, leadership skills, and tenacity create the perfect background for a bright future in claims resolution.

Anthony Spacciante, Risk Financing Manager, Starbucks

With thousands of stores and millions of coffee-loving customers, the daily grind for this risk manager presents a cup running over with challenges.

Does the growth in private for-hire services or the sharing economy concern you?

U.S. Foods' Dorothy Capers is one of four CLM members who answered this month's question.

Hail to Pay

Meeting the rising challenge of resolving claims from severe storms.

How Improving Relations Between the U.S. and Cuba Could Impact Fraud Cases

Renewed relations may create even greater opportunity for the Cuban criminal pipeline.

Six Drivers That Necessitate Retooling for Survival

Claims managers must look ahead to the future business landscape and change accordingly.

Around the Nation: May 2015

State news and updates from CLM chapters, reps, and committees.

Getting to Know: Murielle Arn

Learn more about Graebel Companies’ Risk Administrator, who was named the 2015 Claims Management Professional of the Year at CLM’s annual conference.

Understanding Structured Settlements

Survey reveals what claims professionals think about these payout arrangements.

Can’t Touch This

The effect of evolving vehicle technologies on accident avoidance and claims workflow.

Visions of the Future

How Gallagher Bassett’s leadership embraces change in all aspects of the claims business.

Wasting Away

Sick of throwing money away on medical provider fraud? Here’s how to fight back.

Back to You

As college students begin to embrace the true nature of our industry, the message becomes even more important.

In the C-Suite with Michael McMyne

IFG Companies’ Senior Vice President and Chief Claims Officer explains why claims is all about communication and curiosity.

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