While no two claims are alike, there are 10 frequent claim issues that arise regardless of the type of claim. Do you know what they are?
Why enterprise risk management and business continuity planning are more important than ever.
Losses arising from a catastrophe like Sandy may be mitigated in part by both a strong business continuity plan or disaster recovery program, and an effective enterprise risk management program.
It’s a new year at Claims Management, but instead of making resolutions, we’re skipping the platitudes and going right for results, CLM style. Here’s what you can expect in 2013.
Lisa Fentress, director of specialty claims at Marriott International, Inc., is one of four CLM members who answered the question, "What was your biggest lesson learned in 2012?”
Wayne Salen, director of risk management for Labor Finders and CLM Fellow since 2007, discusses how he manages risk for his company, which has 200,000 customers and provides 16,000 jobs each day.
News and updates from CLM state chairs, reps, and committees.
To begin the New Year, we will take a three-part look at the major intangibles that affect value: venue, witness credibility, and opposing counsel. This month’s column looks at the effect of venue on claim value.
Risks and risk allocation in high-volume hydraulic fracturing for shale gas.
Pennsylvania became interested in helping companies fight insurance fraud when complaints of high auto insurance losses for insurers and premiums paid by consumers reached the ears of state legislators. Here's how we achieved success.
Cutting-edge management techniques for wildfire investigations.
To learn more about what students can expect from the Claims College's School of Transportation, we spoke with Dean Tamara Warn.
Five steps for improving claims template letters.
In a nutshell, conditional payments are payments that Medicare makes on the condition that, when the claim settles, Medicare payments related to the claim must be reimbursed to Medicare. But 2012 brought important changes as to how we handle reimbursement of Medicare’s conditional payments.
I still cannot quite comprehend that Sandy’s storm surge was so powerful that it drove a cascade of water up Sheepshead Bay Road’s prime commercial district and well beyond, tossing cars around like toys and flooding everything in its path, including my building.
Crum & Forster’s SVP of Claims discusses his thoughts on good leadership, the importance of being inquisitive and passionate, and what he thinks the claims profession will look like in the future.