Getting to Know: Caryn Siebert

Carl Warren & Co.'s president and CEO—and CLM's Claims Management Professional of the Year—talks about the secret behind 70 years of success.

Love at First Bike

Tips and tricks for effective motorcycle claims resolution.

Federal Court Confirms FTC Can Police Data Security

Decision gives the FTC, and possibly others, a boost in its authority to prosecute businesses for data security failures.

Inside Risk: Jeff Strege, CEC Entertainment Inc.

See how CEC's senior director of risk management and his team keep thousands of excitable kids safe while hanging out with Chuck E. Cheese.

Which is the way to go—multiline or specialized?

Partner Claims Service's Jim Davis is one of four CLM members who answered this month's question.

The Crucial Role of Coverage D

The challenge of providing temporary housing during a catastrophe.

How to Cool Off a Hot Mess

Once trial is over, are you ready to face the media and the court of public opinion?

Desk Adjusting Catastrophe Claims

Key considerations when working the scene from afar.

Around the Nation: June 2014

State news and updates from CLM chapters, reps, and committees.

Dean Cathy Gicker Shares Strategy for School of Insurance Fraud

School of Insurance Fraud Dean Cathy Gicker discusses what the new school will deliver for this year's freshman class.

Taking Notice

Though a young program, ClaimVets catches the eye and approval of the Clinton Global Initiative.

Low-Hanging Fruit

Executive perceptions and strategies on squeezing the most out of structured settlements.

The Role of Mediation in Settling Insurance Fraud Disputes

A strong mediator experienced in fraud negotiations can identify each party’s interests and achieve settlement in lieu of a trial.

Coaching Toward Success

Creating an environment to drive employee engagement.

The Necessary and Growing Use of Data

In the use of large data sets, it's time to move beyond a focus only on analysis and consider the power of the process.

In the C-Suite with Nina Lynn Caroselli

The RiverStone Group’s Chief Operating Officer and Senior Vice President of Claims, Reinsurance, and Operations offers insights on setting expectations, what she looks for in a new hire, and the power of downward-facing dog.

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