Schedule/Sessions

Breakfast

Session 3 - Cyber - A Deep Dive into the Evolution of Cyber Insurance and How it Prepared us for the Current Environment

• Speakers:

• Alexandra Bretschneider, Johnson Kendall & Johnson

• Rachel Patrizzo, Hartford Steam Boiler Inspection & Insurance Company

• Judy Selby, Kennedys

• Emily Short, The Baldwin Group

Historically, privacy and cybersecurity programs have been extremely difficult to garner budget for, buy-in from stakeholders, and overall recognition across all industry sectors but the state of today’s cyber insurance market has changed all that. Panelists will focus on the recent evolution of the insurance market, the role insurance plays in incident response, its impact on cybersecurity and privacy risk management, how the threat to the environment is driving adherence to best practices and standards, and how the push for cyber governance is propelling all organizations towards better privacy and cybersecurity control frameworks

Session 3 - Emerging Claims Technology - A Universal Data Set for a More Transparent Claims Future

• Speakers:

• David Bernard, Unknown

• Jake DiDomenico, Amica Mutual Insurance Company

• Steven Mandel, Litify Inc.

The insurance industry has become a data-rich environment, but the data is largely siloed among each individual carrier, firm, and claim. To become an invaluable resource in driving efficiency across all parties involved in resolving a claim, data needs to be universally accessible. This diverse panel of technology, claims, and legal experts will help answer how emerging technology can help create a single source of truth for claims data. Together we'll evaluate how we can build a more outcome-oriented future for insurance when we break down silos across carriers and firms.

Session 3 - Environmental and Toxic Tort - What’s Your Environmental, Social, and Governance (ESG) IQ Score?

• Speakers:

• Laura Foggan, Crowell & Moring LLP

• Gregory Kelder, Great American Insurance Group

Join this session for a lively discussion on the ins-and-outs of ESG, its significance to the industry, and how insurers and reinsurers are grappling with many thorny issues related to ESG. You’ll leave the session with an increase in your ESG IQ and prepared to be tested by it in the future. Panelists will discuss exposures and coverage issues posed by ongoing climate change litigation, D&O claims arising from missteps on diversity and inclusion, an increase in activist and investor greenwashing claims against companies for overstating their sustainability efforts, and fall out from sports-washing attempts to improve tarnished reputations.

Session 3 - Subrogation - Nuclear Negotiations Made Super Simple for Subrogation Cases

• Speakers:

• Fran Brooks, Retired

• Ashton Kirsch, Matthiesen, Wickert & Lehrer, S.C.

• Patrick Milone, Claims Administration Corporation

More than 95% of lawsuits settle prior to trial. Imagine how many more cases settle prior to suit. What if you could turn imagination into reality and avoid the cost of trial altogether? Learn how to resolve a claim using the tips and tricks presented in this session and gain insight into resolving subrogation cases before the expense of trial.

Session 3 - Women's Forum - Keynote: Harnessing Authenticity, Confidence, and Decisiveness to Redefine Your Executive Presence

• Speakers:

• Ann Marie Houghtailing , STORY IMPRINTING LLC

Executive presence is the embodiment of confident, empowered leadership - it is easy to identify but hard to quantify. We know it when we see it, but how do we get there? How we show up physically and emotionally informs how we behave and how others inside and outside an organization receive us. Together we’ll define what constitutes executive presence and introduce behaviors that contribute to elevating it – particularly in a virtual or hybrid world. We’ll dive into how to elegantly give and receive feedback in a way that elevates marginalized communities and disrupts bias. And we will help you understand why mindset and cognitive behavior are critical to building executive presence and share ways to disrupt, dismantle, and replace beliefs that aren't serving you.

Break

Session 4 - Cannabis - The Hurdles of Cannabis-Related Claims and Subrogation

• Speakers:

• Andrew Bennett, Envista Forensics

• Steve Kenyon, Engle Martin

• Sally Noma, Noma Law Firm

• Beth Ossino, Golden Bear Insurance Company

The expansion of cannabis legalization across the United States will continue to keep it has a hot topic in many arenas – including in the insurance industry as we consider how to cover the emerging market, especially in claims and subrogation. This panel of experts will discuss the legalization of marijuana, legal and illegal grow operations and their associated requirements, and hazards, common incident causations, and the potentials for litigation.

Session 4 - Cyber - Best Practices for Managing Breach Reporting Deadlines

• Speakers:

• Gene Fishel, Virginia Attorney General's Office

• Daniel Lydecker, Hiscox

• Christopher Seusing, Wood Smith Henning & Berman LLP

• Carla Silva, Sedgwick

Session 4 - Emerging Claims Technology - How Will Blockchain Change Claims?

• Speakers:

• Shane Bigelow, CHAMPTitles

Blockchain technology, with its immutability and high level of resistance to potential network attacks, offers significant benefits across a wide range of use cases for claims. The real challenge comes in deciding where and how to deploy this emerging technology. It is also important to ensure applying blockchain technology to claims drives quantifiable near-term results for operations teams and policyholders alike. This session will address blockchain-related questions, like:
- How can you determine the optimal areas to leverage blockchain?
- Is it better to build your own blockchain applications or work with partners?
- How is blockchain being used by insurers today?
- What benefits are they realizing and how is success measured

Session 4 - Property - Too Little, Too Late: Late Notice Claims + Hurricanes

• Speakers:

• Alan Mullenix, Envista Forensics

• Jason Seitz, Butler Weihmuller Katz Craig LLP

In the ideal world, claims are reported promptly after the storm event, allowing an investigation to obtain the best available evidence of any property damage caused by the storm. But we live in reality and sometimes claims are reported significantly after the event, limiting the amount of information that can be reasonably obtained. This panel will walk through some proven strategies to effectively address hurricane-related late notice claims, including the critical component of when the insured knew of the damage or should have reasonably known of the damage. 
 

Session 4 - Women's Forum - Going Beyond the "Why" of Talent Retention: Mentorship, Networking and Development

• Speakers:

• Jennifer Proce , Chubb

There is plenty of talk around why talent retention is a key factor contributing to thriving, vital companies. In this thought-provoking session we will look beyond the “why” to underscore the importance of personal and professional development through mentorship and strong networks. We’ll show you how being intentional about the "Who, What, When, and How" in talent retention can make a significant difference in retaining and promoting women. Join us to gain practical guidance and creative suggestions to improve the efficacy of mentorship and networking activities/programs.

Lunch

Session 5 - Emerging Claims Technology - Artificial Intelligence and the IOT Gone Rogue: A Cautionary Tale

• Speakers:

• Daniel Best, Root Insurance

• Elizabeth Fitch, Righi Fitch Law Group

• Richard Gatz, Arch Insurance Group Inc.

• Kelly Geary, EPIC

• Theodore Schaer, Zarwin, Baum, DeVito, Kaplan, Schaer & Toddy

For all the good technology brings to our world and to the business of insurance, the adoption of disruptive technologies introduces new and unanticipated risks. Artificial Intelligence (AI) left to run unchecked can represent major and even existential risks to insureds and Internet of Things (IoT) devices can wreak havoc and create unexpected liability exposures. Claims professionals can expect to see claims ranging from property damage and business interruption due to threat actors taking down the grid, to discrimination claims stemming from software developer’s own unchecked biases being baked into AI programs, to wrongful death and catastrophic injury claims. Looking at recent real-world examples, our expert panelists will discuss the emerging risks associated with AI and IoT gone rogue and how to best prepare to handle these claims.

Session 5 - Environmental and Toxic Tort - Contamination Examination: Groundwater and Soil Contamination Claims

• Speakers:

• Joshua Goodman, Cozen O’Connor

• Terrance Zich, YA Group

Though we all have a general understanding that groundwater and soil contamination is bad, unless you are environmental expert, you could probably stand to learn more about the subject, especially how it relates to the insurance industry and environmental emergency claims.Panelists will discuss the general types of contamination and their related issues, highlight the unique issues related to statutory and regulatory concerns and possible issues related to policy language, explore the environmental impact of contaminates and the migration of contaminates with various types of soil and subsurface, present remediation methods, and review legal issues arising from soil and groundwater contamination.

Session 5 - Property - Put Your Roofing Skills to the Test

• Speakers:

• Matt Perkins, MC Consultants, Inc.

• Nick Sansone, Donnelly, Petrycki and Sansone PC

Think you have the chops to tell the difference between hail damage or a manufacturing defect? Join us in this interactive workshop where you can explore and test your knowledge firsthand on hail damage, mechanical damage, and blisters on asphalt roofing shingles. Some of the results might surprise you. To help boost your skills, we also will have samples of asphalt shingles that have undergone a desaturation test so that you can observe and feel the mat fractures and related damage. We will take a deeper dive into what a desaturation test can and cannot tell us and discuss the legal and claims aspects of when testing could be beneficial.  

Session 5 - Women's Forum - Intergenerational Effective Communication in the Workplace

• Speakers:

• Kate Branson, Marsh

• Kathleen Crowe, Marsh

• Nicole Riegl, The Institutes

• Ronna Ruppelt, Freeman Mathis & Gary, LLP

We all know that women communicate differently than men. But we may not realize that different generations of women - Baby Boomers, Gen X, Millennials and Gen Z - each communicate differently as well. What if we take the time to understand these differences and use them for good? Just imagine what we could do! Join us for a lively, insightful discussion about what motivates each generation, their unique communication styles, and how to best bridge the differences for all-around success.

Break

Session 6 - Cyber - There’s Been a Breach! Now What?

• Speakers:

• Christopher Doss, Ankura Consulting Group

• Nathan Lovett , Wiley Rein LLP

• Anelia Murray, Westfield Specialty

There is a powerful partnership between the three entities who form the support structure for an insured that suffers a cybersecurity incident: Insurance Claims, the Breach Coach Attorney, and the Incident Response Provider.  While each entity knows their part, there is a great benefit to understanding the process more holistically and seeing how the entities relate and where their tasks intersect.

From claim initialization through investigation and finally arriving at a full recovery, there are many complicated tasks that the insurance, legal, and cyber experts must complete.  In this panel, experts from these industries will speak about their roles and responsibilities.  The discussion will conclude with three case studies, which are based on real cybersecurity incidents.  The panelists will each outline their actions and describe the unique challenges presented by the different incidents.

Key Takeaways for Clients:

• Know who your contact is at your broker, agent or carrier for handling cyber claims
• Have a thorough understanding of the breach response services available to you from your insurer – or their claims administrator
• Cyber claims handlers should be experts in understanding first- and third-party policy coverages, and have a deep understanding of the issues related cyber breach response. Do some due diligence on your insurer’s expertise
• Look for an insurer who has expertise in handling risk in the industry or profession you’re in
• Pick an insurer who has experience working with organizations as big or small as yours
• In the event of a cyber incident, notify all your insurance providers. You may be covered by more than just your standalone cyber policy

Session 6 - Emerging Claims Technology - Everyone Needs to Speak Data

• Speakers:

• Marta Magnuszewska, Markel

Data is changing how we live, play, and work. According to a recent McKinsey Global Institute report, as many as 375 million workers, about 14% of the global workforce, may need to switch occupational categories by 2030 as digitalization, automation, and advancement in artificial intelligence disrupt the world of work. And this projection holds true for the insurance world. In this session, technology expert and Senior Director of Claims Analytics, Marta Magnuszewska, will discuss how data decision engineering keeps rapidly evolving and demanding that every one of us speak data - and how organizations must respond with robust data-literacy programs to help teams learn the language and apply decisions to generate positive outcomes. 

Session 6 - Women's Forum - Women in the Workplace 2022: The State of Women in Corporate America

• Speakers:

• Grier Dienstag, McKinsey & Company

• Jacqueline Montgomery, McKinsey & Company

In this session we will uncover the findings from the recently released 2022 Women in the Workplace, the largest analytical study of women in corporate America, conducted by McKinsey in partnership with LeanIn.org. The study's authors will share insights on the level of representation of women in leadership, changes in gender pay gap, explore burnout rates, and share the satisfaction levels of workplace experience among women of diverse identities, including women of color, LGBTQ+ women, and women with disabilities. They will also share an update on how organizations are doing at supporting the advancement of women, including HR leaders' sentiment on the most effective diversity, equity, and inclusion practices. This in-depth overview will provide you will critical data points to take back to your organization to spark important conversations and drive change.