Schedule/Sessions

Breakfast

Coordinating the Claims Process - From Reporting to Resolution

• Speakers:

• Gary Leonard, Gallagher Bassett

• Stephen M. Murphy, Gordon Rees Scully Mansukhani

A number of stakeholders are involved in virtually every professional lines insurance claim. This segment will focus on how a claims professional can best coordinate the claims process among the various interested parties, including the insured, the insured's counsel, coverage counsel, other insurers, reinsurers and co-defendants' counsel. This course will also give claims professionals guidance and advice on how to successfully manage a claims desk, by specifically addressing the material difference between professional lines and other lines of business, including the management of a professional insured.  Finally, this course will explore strategies for resolving a claim as early as possible in the claims process.

Break

Negotiating Effectively

• Speakers:

• Frances O'Meara, Wood Smith Henning & Berman LLP

• Jaynie Spies, Network Adjusters, Inc.

Lunch

Working Effectively with Brokers During the Claims Process

• Speakers:

• Steven Eichler, Margolis Edelstein

• Sarah Schmitz, Intact Insurance Specialty Solutions

Break

Study Groups

• Speakers:

• Frances O'Meara, Wood Smith Henning & Berman LLP

Working effectively with brokers is essential for effective claim handling in professional lines.

Project Review

• Speakers:

• Karen Salmon, GB Healthcare